Separate app purchases, slower real-time quoting, freezes

This app is a great idea, with executional challenges and bad customer service in my view.. I keep the app open during market hours and inevitably the real-time quotes freeze but give no indication that they have unless you watch long enough to notice they haven’t changed in a while. It’s a rude awakening when you restart the app and find the market has moved quite a lot! (This on the new Mar 2016 version.) In general, the real-time is slower than on competitor Real-Time Stocktracker (ios). I also find it annooying that in order to take advantage of the advertised "sync between device" they lead off the store description with, one has to pay additionally in a separate purchase. If you buy the app for any device once, you shouldn’t have to pay for multiple versions. Offer a free-to-download iOS app that requires a keycode to sync to your desktop-established account the first time. Absurd to pay separately, or false advertising to hype syncing between devices wihtout stipulating separate purchases required . When I brought this to customer service, I got a rude series of responses that took me from irrititated to really angry.

Kterminal about StockSpy Realtime Stocks Quote, v4.0